Support

How can we help?

Search common questions or send our team a message below.

How long does shipping take?

Is packaging discreet?

Do you ship internationally?

Where can I find my tracking number?

How should I store my order once it arrives?

Does my order need to arrive cold?

Do you provide a certificate of analysis?

Do I need an account to order?

What payment methods do you accept?

How do I reset my password?

What is your return policy?

My order arrived damaged or incorrect. What do I do?

How long do refunds take to process?

Are these products for human consumption?

What's the difference between the dosage options?

Can you help me choose which product I need?

Still need help?

Send our support team a message and we'll get back to you by email, usually within one business day.

support@thepeptideprotocol.ca

Mon-Fri, 9am-5pm ET